Trove Innovations: Scaling to 15 Showrooms Across 6 Cities with Franchise-Ready ERP

The Challenge

Trove Innovations India Pvt Ltd is a fast-growing tiles and building-material retail brand headquartered in Bangalore. Starting with a single showroom, the company rapidly expanded to 15 showrooms across 6 cities, operating through a structured franchise-led growth model.

The tiles retail business comes with its own operational complexities—especially batch-wise purchasing, shade variation management, multi-location inventory visibility, and pricing consistency across franchises. As Trove scaled, managing this complexity manually became a major constraint to growth.

Key challenges included:

• Franchise Operations Without a System Backbone - No centralized franchise management system, sales and purchase processes varied across locations, limited control over stock movement between company and franchise stores, difficulty enforcing standard operating procedures.

• Manual Sales & Purchase Processes - Sales entries were manually created at each showroom, purchase planning was disconnected from actual sales demand, heavy dependency on Excel and manual coordination.

• Batch-Wise Tile Inventory Complexity - Tiles purchased and sold batch-wise, shade variations required strict batch control, no automated batch-level stock visibility across showrooms.

• Lack of Real-Time Stock Visibility - Showrooms could not check stock availability across the network, inter-store dependency required phone calls and manual confirmation, delays in customer response and order finalization.

• No Digital Customer or Architect Engagement - No eCommerce presence, no structured way to engage architects or designers, missed opportunities for influencer-led sales.

The Solution

SixOrbit implemented a comprehensive retail and franchise management platform:

1. Advanced Franchise Management System
• Centralized control over pricing, items, and masters
• Automated sales and purchase synchronization between HO and franchises
• Real-time stock visibility across all franchise locations
• Controlled inter-branch stock movement

2. Automated Sales & Purchase Workflows
• Sales entries automatically reflected in inventory
• Purchases triggered based on demand and replenishment logic
• Elimination of Excel-based tracking
• Significantly reduced human error and operational overhead

3. Batch-Wise Tile Inventory Control
• Batch-level tracking to handle shade variations
• Prevented incorrect batch mixing during sales
• Accurate allocation across multiple showrooms
• Critical for maintaining product quality and customer satisfaction

4. Real-Time Network-Wide Stock Visibility
• Every showroom can instantly check stock across the entire network
• Automated item sync ensures master data consistency
• Faster decision-making during customer interactions
• Removed delays caused by manual coordination

5. Integrated eCommerce Platform
• Real-time stock visibility from ERP
• Centralized order management
• Seamless integration with showroom sales
• Online and offline channels operate on single source of truth

6. Architect & Influencer Engagement Portal
• Dedicated Architect Login for direct engagement
• View collections, availability, and selections
• Drive influencer-led sales
• New growth channel without increasing sales overhead

Implementation

Implementation Highlights:
• SixOrbit was implemented during Trove's growth phase
• System designed to support future showrooms and franchises without rework
• Standardized workflows rolled out across all locations
• New locations can be onboarded rapidly without operational chaos

The Results