Tiles & Sanitary

Bharat Marble Company: From Paper-Based Quotations to Complete Sales Automation

A well-established tiles, sanitary, and marble retailer and distributor in Kolkata eliminated paper-based processes and gained complete visibility into sales, collections, and influencer performance through SixOrbit's industry-specific ERP.

Bharat Marble Company

business Tiles & Sanitary
location_on Kolkata, West Bengal, India

Modules Used

Sales Automation Quotation Management Collection Management Influencer & Commission Inventory Management Category Analytics

The Challenge

Bharat Marble Company is a prominent tiles, sanitary ware, and marble retailer based in Kolkata. The entire sales workflow was manual—from customer interaction to final billing.

Key challenges included:

• Completely Manual Sales Process - Every customer interaction started with noting details on paper. Salespersons would write down customer requirements, product selections, and quantities manually before quotations could be created.

• Excel-Based Quotation Creation - After collecting requirements on paper, staff would manually enter data into Excel to create quotations. This was time-consuming, error-prone, and made revision tracking nearly impossible.

• No Visibility into Incentives and Commissions - There was no clear visibility into incentives and commissions, making it difficult to track and manage influencer payouts.

The Solution

SixOrbit implemented a comprehensive solution:

1. Complete Sales Process Automation
• Transformed the sales process from a completely manual workflow—where details were first noted on paper and quotations were created in Excel—into a fully automated, system-driven process
• Enabled end-to-end sales automation including quotation creation, order processing, and tracking

2. Streamlined Collection Management
• Streamlined the collection process using SixOrbit, improving payment visibility and control

3. Incentive & Commission Management
• Provided clear visibility into incentives and commissions, which was earlier unavailable
• Enabled category-wise influencer data management to accurately calculate and distribute commissions
• Implemented category-wise item sales visibility, supporting transparent and data-driven incentive payouts

Implementation

Implementation Approach:
• Phased rollout starting with sales and inventory modules
• Complete data migration from Excel records
• Staff training conducted on-site with hands-on practice
• Go-live within 6 weeks

"Earlier, creating a single quotation meant writing everything on paper first, then entering it in Excel—sometimes taking hours. Now our sales team creates professional quotations in minutes, right in front of the customer."

Management Director, Bharat Marble Company

Ready to Write Your Success Story?

Join Bharat Marble Company and hundreds of other businesses transforming with SixOrbit.