Bath World: End-to-End Business Transformation with Multi-Module ERP
A tiles and sanitary retailer in Bangalore achieved comprehensive business transformation with inventory management, customer TAT tracking, automated finance, HR with biometric integration, and business expansion support through SixOrbit ERP.
Bath World
Modules Used
The Challenge
Bath World operates in the tiles and sanitary retail segment based in Bangalore.
Key challenges included:
• Inventory & Purchase Control - No end-to-end inventory management with real-time visibility. Purchases were not tracked against orders, leading to unnecessary and excess purchases.
• Customer Communication & TAT - Difficulty providing accurate TAT commitments to customers. Manual customer communication without email or messaging integration.
• Manual Finance Operations - Manual receipt handling without bank integration. Poor payment tracking and reconciliation accuracy.
• HR & Attendance Management - Unstructured salary process. No attendance management system, affecting employee discipline.
• Scalability for Growth - No system support for expanding to new showrooms.
The Solution
SixOrbit implemented a comprehensive solution:
1. End-to-End Inventory Management
• Implemented complete inventory management with real-time stock visibility
• Enabled purchase tracking with order-linked purchasing, preventing unnecessary and excess purchases
• Improved inventory accuracy and cost control through system-driven procurement
2. Customer Expectations Management
• Provided accurate TAT commitments to customers through proper purchase and item receipt tracking
• Improved customer communication by enabling bulk email notifications via email integration
• Enabled WhatsApp integration for faster and more transparent customer communication
3. Finance Automation
• Eliminated manual receipt handling through bank integration and automatic receipt generation
• Improved payment tracking and reconciliation accuracy
4. HR Management with Biometric
• Streamlined the salary process using the HR module
• Implemented attendance management through biometric integration, improving employee punctuality and discipline
5. Business Growth Support
• Supported business expansion with the opening of new showrooms
• Centralized system management contributed to measurable sales growth across locations
6. GST Compliance Automation
• Automated GST compliance processes, eliminating manual GST calculations
• Improved compliance accuracy and reduced operational effort using the integrated compliance system
Implementation
Implementation Highlights:
• Inventory management with order-linked purchasing deployed
• Bank integration and automated receipts configured
• HR module with biometric integration implemented
• Email and WhatsApp communication enabled
• Multi-showroom configuration for expansion
"SixOrbit transformed every aspect of our business—from inventory and finance to HR and customer communication. Bank integration automated our receipts, biometric attendance improved discipline, and the system supported our expansion to new showrooms."
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